To get started, in Media Library click on NEW and then click on UGC tab and follow the steps to authenticate with Facebook. In a few steps, you’ll be able to access all of the images going forward that have mentioned you with your @brandhandle on their Instagram caption and also all the people that have tagged you in their images.

Step 1.

Step 2.

Follow the steps to complete the verification process.

To be able to use UGC tab, you must have an Instagram Business Account plus it is also required that the Facebook account you authenticate with, has a role on a page, which is connected to your Instagram Business Account.

These are the steps required to connect a Facebook page you have a role on, to your Instagram Business Account


a. Go to the Facebook page for you business
b. Click on 'Settings' in the top right corner
c. Then click on 'Instagram in the left side bar.
d. Click log in and add your Instagram account.

Set up your Instagram Business Profile

Upon adding your Instagram account to your Facebook page, you will be prompted to carry out the steps required to upgrade to an Instagram Business Account, if you have not already done so. This step has no cost, but is required. 


In Instagram phone app, connect your Facebook business Page with your Instagram business account.

a. Go to your profile and tap .
b. Tap Settings > Linked Accounts.
c. Tap Facebook and enter your Facebook login info.

Note that the Instagram Business account associated with your Facebook account must match that of your SNPT account. This step must succeed for us to be able to look up Instagram users on your behalf.

Once fully authenticated when you click on the UGC Tab you will be presented with all of the images going forward that have mentioned you with your @brandhandle in their caption on Instagram. 

Making it easy for you to engage and repurpose the content created on Instagram.

Any questions, get in touch!

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