SNPT allows you to pull in all content from your Instagram feed. With the ability to filter by hashtag within Shoppable galleries, it is important to be on your a-game when uploading content and adding hashtags.

Sometimes a hashtag is missed when you upload your post. Or the display that you want to create in SNPT may be based on a hashtag which wasn't included on the original post. Or you have started a new collection, but want to include older posts which didn't include your new hashtag.

How to update your Hashtag in SNPT and use #hashtag filter to create custom galleries.

  1. Updating the Hashtag within SNPT.

  • Go to your SNPT backend and select a post.

  • Click on Add/Edit Product Links¬†

  • Add in your chosen Hashtag within the text box and then click Save.

You will now be able to include this image when using Hashtag Filtering if you filter by #birchbox. 

NOTE - This will NOT update your post on Instagram.

2. Updating your hashtag on Instagram.

**You can only edit posts on a mobile device**

Please click on the image you wish to edit > click Edit and add the #hashtag you wish to filter by

Once this is done, go back to your SNPT dashboard and click on > Connected accounts > Refresh your media

This will then update all posts within SNPT with any changes made to your Instagram posts.

Let us know how you get on, you can always get in touch with our support team by clicking on the speech bubble, bottom right.

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